CANCELLATION & EXCHANGES

MY ITEM IS DAMAGED/INCORRECT, WHAT DO I DO?

Please contact our support team for any items that arrived damaged, defective, or the wrong item arrived, including a photo of the item.

We'll arrange for a replacement item to be sent to you as soon as possible if the item is deemed damaged based on pictures sent. Before the replacement item(s) can be sent out the damage items will have to be returned 

363 Sam Houston Tollway Suite #1803 

 Houston, TX 77060

Customers will be responsible for any shipping and handling fees that will be acquired during the return process.

Please do not return items to us without authorization from support first.

 CAN I RETURN MY PURCHASE?

We hope you'll love the item you purchased. If there's any concerns about it or you are thinking of returning it, please contact our support team for assistance, explaining your reasons for wanting to return it. We offer a 10 day returns policy from date of purchase. All Items must be in their original packaging with tags.

Please note, personalized items are  non- refundable items. Shipping and insurance is also non-refundable.

MY ITEM LOOKS DIFFERENT TO THE ONLINE LISTING

This is a very rare occurrence. We make every effort to accurately represent all designs and products, though some listings make use of life-like renderings instead of photos to show how the item will look.

It's possible you may have an item that is showing a defect, please take a few photos and send them to our support team for review, along with your order ID.